Aayo App Privacy Policy
Effective: Sep 07, 2025
Our Privacy Policy explains how Aayo App (“Aayo,” “we,” “us,” or “our”) collects, uses, and discloses information about you. The terms “member,” “you,” and “your” mean any person using our Platform or attending related events, including any organization or person using the Platform on an organization’s behalf.
This Privacy Policy applies to the processing of information about users and other individuals that we collect when you use our Platform (website, mobile applications, or other services offered by Aayo), or when you communicate with us.
This Privacy Policy does not apply to third parties, such as other users, organizers, or platforms with which you may share information. For details about choices you have under this policy, please see “Your Choices” below.
Collection of Information
We will collect information about you when you:
- Create an account.
- Use the Platform.
- Attend an event.
- Visit our website or mobile app.
- Communicate with us.
We also collect information using cookies, server logs, and other tracking technologies.
Information You Provide
- Name, username, password, email, postal address, and phone number.
- Payment details, if applicable.
- Profile information such as photos, interests, date of birth, gender (optional), profession, and groups joined.
- Communications with us via forms, emails, or customer support.
Some information (like health, beliefs, or orientation) could be considered sensitive personal data under Indian law. Sharing such information is voluntary, and Aayo will process it only with your explicit consent.
Information Collected Automatically
- Log information: browser type, IP address, access time, and activity on the Platform.
- Device information: device model, OS, version, and identifiers.
- Location data: we may collect location-based information if you enable location services.
- Cookies and similar technologies: used to improve user experience, enhance security, and personalize recommendations. See our Cookie Policy for more details.
Information from Other Sources
- Social media logins (if you connect your Aayo account with third-party accounts).
- Content uploaded by other members that may include your information (e.g., photos).
- Third-party advertising and analytics networks.
Use of Information
We use information about you to:
- Operate, maintain, and improve the Platform.
- Personalize recommendations, events, and group suggestions.
- Process transactions and provide customer support.
- Communicate with you about your account, services, or events.
- Send updates, promotions, and event information (with your consent).
- Detect and prevent fraud, abuse, or illegal activity.
- Comply with laws and government requests.
Legal basis for processing your data includes your consent, performance of a contract, legitimate interests, and compliance with Indian law.
Sharing of Information
We do not share your information except in the following cases:
- With other members, depending on your profile settings (e.g., username and groups may be visible to others).
- With third-party service providers (e.g., payment processors, hosting providers, analytics partners, advertising networks).
- With authorities when required by Indian law or legal proceedings.
- With corporate affiliates in case of reorganization, merger, or acquisition.
- With your consent or with your direction (e.g., sharing event data with sponsors).
We may also share aggregated or anonymized data that does not directly identify you.
Data Transfers and Storage
- Your information will be processed and stored primarily in India, but may be transferred outside India to service providers, with safeguards under applicable Indian law (DPDP Act, 2023).
- We use technical and organizational measures to secure your data, though no online transmission is 100% secure.
- We retain data only as long as necessary for legal, tax, security, and service purposes.
Your Choices
- Account Information: You may update, correct, or deactivate your account via account settings or by contacting us.
- Location Information: You can disable location services in your device or browser.
- Cookies: You can manage or opt out of cookie usage in settings.
- Promotional Emails/Notifications: You can unsubscribe anytime via the link in communications or through account preferences.
- Photo Tagging: You may remove yourself from tagged photos or report inappropriate content.
Your Data Rights (India Specific)
Under the Digital Personal Data Protection Act, 2023 (DPDP Act), you may have the right to:
- Access, correct, and delete personal data.
- Withdraw consent for processing your personal data.
- Object to targeted advertising or direct marketing.
- File a grievance regarding misuse of your data.
- Lodge a complaint with the Data Protection Board of India if your rights are violated.
To exercise your rights, email us at privacy@aayoapp.com.
Data Deletion Policy
1. Introduction
We respect the privacy and rights of our users. This Data Deletion Policy explains how users can request deletion of their personal data and how we handle such requests in compliance with applicable laws.
2. User Rights
Users have the right to request deletion of their account and associated personal data.Upon request, we will remove or anonymize all personally identifiable information, unless retention is required by law or legitimate business purposes (such as fraud prevention, dispute resolution, or compliance with financial/transaction records).
3. Request Process
Users can request data deletion by contacting us at support@aayoapp.com or through the in-app “Delete Account” option.Once a valid request is received, the deletion process will be initiated within [X] days (usually 7–30 days).
4. Scope of Deletion
When a user requests data deletion:Personal Information: Name, email, phone number, and other identifiers will be deleted.Usage Data: Chat history, posts, uploaded content, and interactions may be deleted or anonymized depending on platform needs.Financial/Transactional Data: Some records may be retained for legal, regulatory, or tax purposes even after account deletion.
5. Exceptions
We may retain data if: Required by law, court order, or government regulations.Necessary to resolve disputes, prevent fraud, or enforce agreements.Aggregate or anonymized data is kept for analytics and business improvements (without identifying the user).
6. Confirmation
After deletion is complete, users will receive confirmation via email or in-app notification. Once deleted, data cannot be recovered.
Children’s Privacy
Our Platform is not intended for children below 16 years in India. If we learn that we have collected information from a minor without proper consent, we will delete it promptly.
Policy Updates
We may revise this Privacy Policy periodically. Updates will be notified by revising the effective date at the top, and in some cases, via email or app notifications.
Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:
Aayo App Privacy Team Email: privacy@aayoapp.com